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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Elaina Shelton

October 23, 2026

5 out of 5 rating by Elaina Shelton
"Always exceptional customer service!!"
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Angela VanHorn

October 20, 2026

5 out of 5 rating by Angela VanHorn
"All the ladies in the office are great to work with. Katie is the best... She is very patient and good at explaining all your options. True customer service is a rare thing anymore, but not with Katie."
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Shelli Ford

October 19, 2026

5 out of 5 rating by Shelli Ford
"Wonderful working with Jordan!!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Butler to know you had such a great experience with us. Reach out anytime if you need us! "
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Michelle Rotert

October 12, 2026

5 out of 5 rating by Michelle Rotert
"Always so helpful!"
We responded:
"Thanks so much for the amazing review, Michelle! We really appreciate your support here in Butler. Just reach out anytime if you need us - we’re here for you. "
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Andrea Alexander

September 25, 2026

5 out of 5 rating by Andrea Alexander
"Exceptional office across the board! Helpful, insightful and always kind! Thank you for all you do, ladies!!"
We responded:
"Thank you so much for the 5 stars, Andrea! We truly appreciate your feedback and are always happy to help whenever you need us.  "
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Kearston Miller

September 23, 2026

5 out of 5 rating by Kearston Miller
"I had a great experience with State Farm! My agent, Jordan, was incredibly helpful and made getting a quote quick and easy. The entire process was handled efficiently, and I was especially impressed with how affordable the coverage was compared to other options I looked at. Jordan provided great customer service and made everything completely hassle-free. Great coverage, great prices, and excellent service. I would definitely recommend Jordan with Kellie Davidson, State Farm to anyone looking for reliable and affordable insurance!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Leandro Bess

September 21, 2026

5 out of 5 rating by Leandro Bess
"FANTASTIC ESTABLISHMENT!!"
We responded:
"Hi Leandro, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kellie Davidson, Your State Farm Agent "
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Jessica Chulufas

August 31, 2026

5 out of 5 rating by Jessica Chulufas
"Amazing agents! Always quick to respond and answer any questions we have!"
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Ramona Anderson

August 31, 2026

5 out of 5 rating by Ramona Anderson
"Always easy to get in contact with over policies. Fast friendly service. Always professional and timely"
We responded:
"Dear Ramona, Thanks for the great review! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
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Kyle Kennedy

August 19, 2026

5 out of 5 rating by Kyle Kennedy
"They were very helpful and courteous. I had requested an updated policy and they responded quickly. I was able to get same day service, which I really appreciated. Thank you again for assisting me with my needs."
We responded:
"Thank you Kyle! We really appreciate your 5-star review! Glad we were able to help you out today!"
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Brittney McCormick

August 18, 2026

5 out of 5 rating by Brittney McCormick
"I always receive amazing service! Grateful for people that care!"
We responded:
"Thank you so much for the 5 stars, Brittney! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Angie Preston

August 5, 2026

5 out of 5 rating by Angie Preston
"Staff was very knowledgeable helpful in handling our situation with home insurance after the homeowner had passed, as well as with the life insurance claim."
We responded:
"Angie, thank you for the review! We’re always here to support you with your insurance needs in Butler. "
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Richard Niggley

July 31, 2026

5 out of 5 rating by Richard Niggley
"We always get excellent service from this group when wee need anything."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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chris bolin

July 29, 2026

5 out of 5 rating by chris bolin
"I have been with State Farm since I was 16 and insured my first vehicle, im 53 now. I have been with Kellie for several years. The local team has always taken care of any needs that have a rose. I have several vehicles, motorcycles, trailers, a couple campers, and my house with them. Never any issues, always professional and ready to assist if needed. I trust them when I ask for their advice and recommendations."
We responded:
"Thank you so much for the 5 stars, Chris! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Joelle Osborne

July 29, 2026

5 out of 5 rating by Joelle Osborne
"No matter how simple or complex, I always get the help I need!"
We responded:
"Joelle, thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Butler. "
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Paula McCoy

July 29, 2026

5 out of 5 rating by Paula McCoy
"Katie was phenomenal at having patience with me when I was trying to get what I needed for my small business.
Thank you"
We responded:
"Thank you Paula! We appreciate you and are happy you trusted our office to take care of your small business needs. We look forward to working with you in the future!"
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Leanne Smith

July 27, 2026

5 out of 5 rating by Leanne Smith
"Very happy with State Farm ,Always answered my questions piece of mind."
We responded:
"Thank you so much for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Staci Friederich

July 20, 2026

5 out of 5 rating by Staci Friederich
"Jordan was supper helpful, kind and fast! We asked for a quote last minute and she worked really fast for us! We are truly grateful for her work!"
We responded:
"Thank you so much for the 5 stars, Staci! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Sharon Barnes

July 17, 2026

5 out of 5 rating by Sharon Barnes
"Everyone in the office is friendly and professional. They are more than ready to help with what ever questions I have. I would recommend them to anyone in need of insurance."
We responded:
"Sharon, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Kira Mowery

July 17, 2026

5 out of 5 rating by Kira Mowery
"No longer in the butler area, but I won’t move my insurance anywhere else! Kellie and her team have always taken great care of our insurance needs! They made our homeowner’s claim process so smooth!"
We responded:
"Hi Kira, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us.  Please reach out to us if any questions come up! We're always here to help!"
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Ronnie Dennison

July 15, 2026

5 out of 5 rating by Ronnie Dennison
"Always very responsive, and makes things so easy to deal with."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Donna Koehn

July 13, 2026

5 out of 5 rating by Donna Koehn
"They help me every time when I need help. And always answer the phone with good customer service."
We responded:
"Thanks so much for the amazing review, Donna! We really appreciate your support here in Butler. Just reach out anytime if you need us - we’re here for you. "
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Lisa Johnson

July 6, 2026

5 out of 5 rating by Lisa Johnson
"Jordan is great. Service in this office is great. Auto claims department definitely leaves a bad taste.."
We responded:
"Thank you so much for the 5 stars, Lisa! We really appreciate your support. We are sorry your experience was not as good with the claim department. Please let us know if we can help in that area at all!"
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Wesley Shine

June 25, 2026

5 out of 5 rating by Wesley Shine
"Katie is absolutely one of the best insurance agents I’ve ever dealt with. Always a quick response time and is always there when you need help"
We responded:
"Thank you Wes! We appreciate you and your business and look forward to continuing to serve you in the future! "
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Azapro Roofing

June 18, 2026

5 out of 5 rating by Azapro Roofing
"Working with the office staff has been a smooth process. Highly recommend Kellie Davison."